TURBAN, E., STRAUSS, J., & LAI, L.S.L. (2016), Social Commerce: Marketing, Technology and Management, Springer, ISBN: 978-3-319-17027-5. (More than 33,200 chapter downloads from 2016 to 2018)

LAI, L.S.L. (2012), E-Business Entrepreneurship: A Greater China Perspective, Sun Yat-sen University Press, ISBN: 978-7-306-04129-6.

LAI, L.S.L. & TO, W.M. (2015), “Content Analysis of Social Media: A Grounded Theory Approach”, Journal of Electronic Commerce Research, Vol. 16, No. 2, pp. 138-152. (The most viewed article of the Journal from 2015 to 2018)

TO, W.M., LAI, L.S.L., LUNG, J.W.Y. & LAI, T.M. (2014), “Intent to Pursue Further Studies among Chinese Students”, Educational Studies, Vol. 40, No. 3, pp. 292-309.

TO, W.M., LUNG, J.W.Y., LAI, L.S.L. & LAI, T.M. (2014), “Destination Choice of Cross-Border Chinese Students: An Importance-Performance Analysis”, Educational Studies, Vol. 40, No. 1, pp. 63-80.

LAI, L.S.L., TO, W.M., LUNG, J.W.Y. & LAI, T.M. (2012), “The Perceived Value of Higher Education: The Voice of Chinese Students”, Higher Education, Vol. 63, No. 3, pp. 271-287.

LAI, L.S.L. & TO, W.M. (2010), “Importance-Performance Analysis for Public Management Decision-Making: An Empirical Study of China’s Macao Special Administrative Region”, Management Decision, Vol. 45, No. 2, pp. 277-295. (Awarded the Outstanding Achievement Award for Macao Research in Humanities and Social Sciences, 2012, China’s Macao SAR)

LAI, L.S.L. & TURBAN, E. (2008), “Group Formation and Operations in the Web 2.0 Environment and Social Networks”, Group Decision and Negotiation, Vol. 17, No. 5, pp. 387- 402. (One of the most downloaded article of the Journal in 2010)

LAI, L.S.L. (2000), “An Integration of Systems Science and Object-Oriented Analysis for Determining Organisational Information Requirements”, Systems Research and Behavioural Science, Vol. 17, No. 2, pp. 205-228.

LAI, L.S.L. (1997), “A Synergistic Approach to Project Management in Information Systems Development” International Journal of Project Management, Vol. 15, No 3, pp. 173-180.

TO, W. M., LAI, L.S.L. & CHUNG, A.W. (2016), “Tree MIS: Caring for Ecological Assets in Smart Cities”, IT Professional, Vol. 18, No.4, pp.50-55.

TO, W.M. & LAI, L.S.L. (2015), “Data Analytics in China: Trends, Issues, and Challenges”, IT Professional, Vol. 17, No. 4, pp. 49-55.

TO, W.M. & LAI, L.S.L. (2015), “Crowdsourcing in China: Opportunities and Concerns”, IT Professional, Vol. 17, No. 3, pp. 53-59.

TO, W.M. and LAI, L.S.L. (2014), “Mobile Banking and Payment in China”, IT Professional, Vol. 16, No. 3, pp. 22-27.

TO, W.M. & LAI, L.S.L. (2013), “Cloud Computing in China: Barriers and Potential”, IT Professional, Vol. 15, No. 3, pp.48-53.

TO, W.M., CHUNG, A.W.L. & LAI, L.S.L. (2013), “Creating Green Awareness using IT: The Case of Hong Kong SAR, China”, IT Professional, Vol. 15, No. 1, pp. 44-49.

LAI, L.S.L. & TO, W.M. (2012), “Internet Diffusion in China: Economic and Social Implications”, IT Professional, Vol. 14, No. 6, pp. 16-20.

LAI, L.S.L. & TO, W.M. (2012), “The Emergence of China in the Internet Market”, IT Professional, Vol. 14, No. 1, pp. 6-9.

LAI, L.S.L. (2011), “Facebook Lessons for E-Business Startups”, World Academy of Science, Engineering and Technology, Issue 60, pp. 774-778.

LAI, L.S.L. (2011), “In Search of Excellence – Google vs Baidu”, World Academy of Science, Engineering and Technology, Issue 60, pp. 1108-1111.

LAI, L.S.L. (2010), “Social Commerce – E-Commerce in Social Media Context”, World Academy of Science, Engineering and Technology, Issue 48, pp. 39-44.

LAI, L.S.L. (2010), “Chinese Entrepreneurship in the Internet Age: Lessons from Alibaba.com”, World Academy of Science, Engineering and Technology, Issue 48, pp. 405-411.

LAI, L.S.L. (2009), “A Competitiveness Analysis of the Convention Tourism of China’s Macao Special Administrative Region”, World Academy of Science, Engineering and Technology, Issue 36, pp. 600-605.

LAI, L.S.L. (1995), “A Pluralistic Approach to Systems Development”, South African Computer Journal, Issue 15, December, pp. 36-44.

LAI, L.S.L. (2012), “An Empirical Study of the Expectation-Perception Gap of I.S. Development”, World Academy of Science, Engineering and Technology, Issue 72, pp. 1514-1518.

LAI, L.S.L. (2012), “Managing User Expectations in Information Systems Development”, World Academy of Science, Engineering and Technology, Issue 72, pp. 1519-1523.

LAI, L.S.L. (2010), “The Role of Web-based Social Media in the Formation of a Tourism Destination Image”, Proceedings of IADIS International Conference Web Based Communities 2010, Albert-Ludwigs-University, Freiburg, Germany, July 2010, pp. 3-12, (ISTP and EI Proceedings), awarded the Outstanding Paper Award.

LAI, L.S.L. (2007), “Impacts of Web 2.0 Based Social Networks – The Good, The Bad and The Ugly”, Proceedings of the Conference on Information Management and Internet Research 2007, Edith Cowan University, Joondalup, Western Australia, November 2007, pp. 82-91, the Keynote Paper.

LAI, L.S.L & TO, W.M. (2014), “Big Data: Trend, Taxonomy, and Challenges”, The 3rd International Conference on Network, Communication and Computing, Hong Kong, December, 2014.

LAI, L.S.L. (2013), “Integration of Convention Tourism and Casino Tourism”, Third Conference of the International Network of Business and Management Journals, Universidade Tecnica de Lisboa, Lisbon, Portugal, June 2013.

LAI, L.S.L. (2011), “A Content-Based Analysis of Travellers’ Social Media Websites”, Proceedings of the 2011 World Congress in Computer Science, Computer Engineering, and Applied Computing, Monte Carlo Resort, Las Vegas, Nevada, USA, July 2011, pp. 547-553. (ISTP and EI Proceedings)

LAI, L.S.L. (2009), “A Social Capital Perspective of Travellers’ Participation in Web-Based Social Networking Communities”, Proceedings of IADIS International Conference Web Based Communities 2009, Hotel Tivoli Carvoeiro, Algarve, Portugal, June 2009, pp. 67-74. (ISTP and EI Proceedings)

LAI, L.S.L. (2008), “So Far Away, Yet So Near: Social Connectedness of Travellers on Social Networking Sites”, Proceedings of IADIS International Conference e-Commerce 2008, NH Grand Hotel Krasnapolsky, Amsterdam, Netherlands, July 2008, pp. 48-54. (EI Proceedings)

LAI, L.S.L. (2007), “A Decade of E-government Development in Hong Kong SAR of China”, Proceedings of the 6th International Congress on Knowledge, Economy and Management, Grand Cevahir Hotel Convention Center, Istanbul, Turkey, December 2007, pp. 950-957.

LAI, L.S.L. (2000), “An Enriched View of Decision Making and Information Systems.” Fifth International Conference, Asia-Pacific Region of Decision Sciences Institute, Waseda University, Tokyo, Japan, July 2000, in CD-ROM.

LAI, L.S.L. (2000), “A Broader View of Information Technology Management for the E-Futures.” 10th Annual Business Information Technology (BIT) Conference, Manchester, UK., November 2000, in CD-ROM.

LAI, L.S.L. (1997), “The Application of Soft Systems Methods and Object-oriented Analysis to Determine Organisational Information Requirements’, ICIS 1997 Doctoral Consortium, Atlanta, Georgia, USA, 1997.

LAI, L.S.L. (2016), “Chapter 16: Launching a Successful Online Business and EC Projects”, Electronic Commerce: A Managerial and Social Networks Perspective, 8th edition, Turban, E. (eds), Springer, pp. 733-766.

LAI, L.S.L. (2012), “Chapter 3: Retailing on Electronic Commerce: Products and Services”, Electronic Commerce 2012: A Managerial Perspective, 7th (International) edition, Turban, E. (eds.), Prentice Hall, USA, pp. 99-144.

LAI, L.S.L. (2009), “Chapter 6: E-Business and E-Commerce”, Information Technology for Management, 7th Edition, Turban, E. (eds.). John Wiley & Sons, Inc., USA, pp. 196-240.

LAI, L.S.L. (2008), “Chapter 8: Innovative EC Systems: From E-Government and E-Learning to Consumer-To-Consumer Commerce”, Electronic Commerce 2008: A Managerial Perspective, 5th (International) edition, Turban, E. (eds.), Prentice Hall, USA, pp. 363-414. A revised version of the chapter in “Chapter 7”, Introduction to Electronic Commerce, 2nd edition, Turban, E. (eds.), Prentice Hall, USA, pp. 308-350.

LAI, L.S.L. (2007), “Chapter 15: Acquiring IT Applications and Infrastructure”, Information Technology for Management, 6th Edition, Turban, E. (eds.). John Wiley & Sons, Inc., USA, pp. 592-621.

LAI, L.S.L. (2006), “Chapter 15: System Development and Acquisitions”, Decision Support Systems and Intelligent Systems, 8th edition, Turban, E., Aronson, J.E., Liang, T and Sharda, R. (eds.), Prentice Hall, USA, pp. 665-707.

LAI, L.S.L. (2005), “Chapter 18: Building E-Commerce Applications”, Electronic Commerce 2006: A Managerial Perspective, 4th (International) edition, Turban, E., King, D., Lee, J.K., and Viehland, D. (eds.), Prentice Hall, USA, an online chapter.

LAI, L.S.L. (2002), “Chapter 2: Information Technologies: Concepts and Management”, Information Technology for Management, Transforming Business in the Digital Economy, 3rd Edition, Turban, E. (eds.). John Wiley & Sons, Inc., USA, pp. 45-79.

LAI, L.S.L. (2001), “Technology Guides: Hardware, Software, Data & Databases, Telecommunication & the Internet”, Information Technology for Management, Making Connections for Strategic Advantage, 2nd Edition – Update Edition, Turban, E. (eds.). John Wiley & Sons, Inc., USA, pp. 696-791.